Shipping Information

How We Ship

We take great care in packing your plants to ensure they arrive in excellent condition. All orders are carefully wrapped and cushioned to protect them during transit.

Express Post Rates

We send every order by Australia Post Express Post, with tracking, to QLD, NSW, ACT, VIC and SA. Prices are in AUD and apply per order.

Unfortunately, due to biosecurity restrictions, we are unable to ship to WA, TAS or NT.

Tubers

1–5 tubers$20
6–10 tubers$25
11–49 tubers$30
50+ tubers$45

Rooted cuttings

Postage for rooted cuttings starts at $25.

You'll see the exact shipping price for your order in your basket and at checkout.

Shipping Seasons

Tubers

October

Tubers ship in October, or as soon as their eyes (growing points) have formed. Orders placed earlier are held until then, so every tuber you receive has a visible eye.

Rooted Cuttings

Whenever they're listed

We only list cuttings for sale once they're well rooted and hardened off. If a cutting is available to buy on the site, it's ready to ship. These are living plants and are packed with care.

Delivery Times

Orders go by Australia Post Express Post, so your plants spend as little time in transit as possible. We'll email you a tracking number as soon as your order ships.

When Your Order Arrives

Tubers: Open your package promptly. Tubers can be stored in a cool, dark place until planting time. Check for any eyes (growing points) beginning to sprout.
Cuttings: Unpack immediately and water if needed. Keep in bright, indirect light for a few days before moving to full sun. Harden off gradually before planting out.

Problems with Your Order?

If your plants arrive damaged or there's an issue with your order, please contact us within 48 hours of delivery with photos. We'll work with you to make it right. See our refund & returns policy for details.

Questions?

If you have questions about shipping or your order, don't hesitate to get in touch. We're happy to help.